FAQs - Kshiti

Frequently Asked Questions

Find quick answers to the most common questions about shopping with us.

You can easily place an order by browsing our products, adding items to your cart, and proceeding to checkout. Make sure to provide accurate shipping and payment details for smooth processing.

We accept major credit/debit cards, UPI, net banking, and digital wallets. All payments are processed securely through our encrypted gateway.

Standard shipping takes 4–7 business days, while express delivery options are available for faster shipping (1–3 business days). Delivery times vary based on your location.

Yes, you can return or exchange eligible items within 7–14 days of delivery. Items must be unused, in original packaging, and with all tags attached. Please read our Return & Exchange Policy for details.

Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can also log into your account to view your order status anytime.

We’re sorry if you received a damaged or incorrect product. Please contact us at support@yourstore.com within 48 hours of delivery, and we’ll arrange a replacement or refund.

You can reach our support team at support@yourstore.com or through the Contact Us page. We typically respond within 24 hours.

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Frequently Asked Questions

1. How can I place an order?

2. What payment methods do you accept?

3. How long does delivery take?

4. Can I return or exchange my order?

5. How can I track my order?

6. What should I do if I receive a damaged item?

7. How can I contact customer support?